Quote:
Originally Posted by markjameslucas
Just an update and for the record, I've purchased all my Jabeo products from fish-street.com directly from China. I had a wp40 fail on a different occasion, and they wouldn't replace it unless I paid and $25 fee, so I had to pay for the upgrade to the RW model which is shown in the video($70). For the update, the RW model was still under warranty so the are shipping replacement parts from China for a shipping fee of $15 U.S. So they're still profiting off of the supposed warranty. Better than nothing, but two out of three of my Jabeo pumps have failed in some manner, as well as one controller. Not confidant that this new one will work either.
I agree that those older pumps (hydror) last forever. Think I'll pull mine out again as well.
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They're not profiting.
Those fees would barely cover the freight.
I'm with Seahorse...always been very impressed with Jebao stuff purchased from Fishstreet.
For a Chinese company, I have found their customer service pretty good.
I did buy an LED on a group buy that came broken but I feel that mas more the guy who received them than fish street.