Beware of Scam

[MarkoD]

Originally Posted by Nano

can you make my internet faster? lol no jokes we pay for 30mbps and get 19mbps on a good day.. I'm getting scammed too

telus doesnt offer 30mbps.

[Nano]

Originally Posted by MarkoD

telus doesnt offer 30mbps.

sorry 25mbps

[MarkoD]

Originally Posted by Nano

sorry 25mbps

And what a you using to test it?

If you wanna pm me your home number I can test your line tomorrow.

I can test your train rate directly from the equipment. Not some server in Calgary like speedtest

[Nano]

Originally Posted by MarkoD

And what a you using to test it?

If you wanna pm me your home number I can test your line tomorrow.

I can test your train rate directly from the equipment. Not some server in Calgary like speedtest

yeah Speed test.net, also had some techies test it before for the most part we get around 18-23mbps but avg 19. no biggie I'm just giving you a hard time when you answer the phone do you ever go "hello I am Aptar thank for calling telus" (in an accent?) haha thatd rich.

[reefwars]

my telus experience in edmonton last year lol:


switched from shaw to telus, they had their guy come out and hook up our internet, guy messed around for a while and said "there ya go all good" i had thought great, so he leaves and i try it out....it doesnt work..

i called back and after trying a few things she says she will have to send the technician back out, so i ask her when and she says wont be this week.....now im a bit mad


i make the appointment for after the weekend and its for like 4pm...im home waiting and nothing....finally at around 630-7 i hear a knock at the door, its the telus guy

so he shows up with no tools, 2 hrs late and he gets right at er.....after about 5 mins he says they need to run a new line....im thinking thats gonna take forever.he makes me an apponment for the next day and i didnt need to be there.

when i got home the next day i checked the internet...nothing, when i let the dog out the backdoor i noticed a bunch of wires dangling over my fence and left in the grass hooked up to the pole but not to anything else.

i called telus AGAIN and telll the lady what i came home too and she says she will send someone right out, again now at like 7 in the evening the very same technician who orgionally hooked my internet shows up ....WITH NO TOOLS......he goes into the backyard and makes a phonecall, he comes back to me and says the guy who was here earlier had quit....again they will send someone out the next day.


so the next day its all gone no wire the jobs done, so i call telus to get it activated and what do you know they cant get it going...i say so what now......

guess what?? appointment again....next week..fml


3 weeks pretty much, 3 days off work and alot of frustration......i got a bill at the end of the month billing me for full charges.....you can better believe that was dropped the second i called in looking for blood lol

anyways telus sucks but shaw sucked too:P

[MarkoD]

Ok I made this thread to warn people about these phone calls. Not to complain about your Internet service

[Mandosh]

Originally Posted by MarkoD

Ok I made this thread to warn people about these phone calls. Not to complain about your Internet service

Just think of them as bumps...at least it's staying at the top.

As far a telelmarketers go, handing the phone to a 3 year-old is also brilliant.

The reality is that tech support from any of these mass service providers is a joke. If you're very lucky you might get an individual who is competent but the vast majority of the time you are dealing with very low skilled (and low paid) people who hate their job and could care less about technology or customer service.
Furthermore, it seems the bigger the company, the worse it gets.
Try dealing with tech support at DirecTV - the US satellite service providers. You will discover a whole new level of incompetence ....and frustration.

[reefwars]

[megs_clark]

I had them scammers calling me saying they work for mac and windows and that if i didnt do what they say my computer would crash.
I hung up and they repeatedly called back over a period of two weeks. I got fed up (they kept waking my kids up) and cursed the guy out....the guy then tweeked on me for not talking like a lady, saying a lady should not talk like that to a man. I hung up and he repeatedly called me like every min for over an hour till I took my line off the hook. I ended up calling the cops cuz it got so out of hand, but they said the numbers were coming right from Pakistan. so theirs nothing you can do about it but have the number blocked by your phone provider. Problem is they call from multiple numbers. They harrassed me for weeks. Only stoped when i stoped answering my phone. I had them calling from 5 different numbers all hours of the day.