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Old 11-23-2022, 06:24 PM
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Chin_Lee Chin_Lee is offline
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Originally Posted by makana View Post
I think it is connected by ethernet, but I could switch it to wifi easy enough.
Ok so I had the screenshare network support from Neptune and they weren't helpful in terms of resolving it. Support suggested putting it on another network with a router.
I added a router just for the apex and it's working well now with no disconnect for past 14 hours.
Seems like this is the easiest resolution. Buy a cheap router and put the apex on that new network.
If people don't die, it wouldn't make living important.
And why do we fall? So we can learn to pick ourselves up.
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Old 11-25-2022, 07:52 PM
Trigs Trigs is online now
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I just went through the ringer with neptune for a good few hours a couple months ago, the best route is setting up a dedicated IP to run your apex on so it doesnt get confused.... that being said, like some of you have said, I set up a guest network to "trick" the apex and it has worked flawlessly for 4 months without a hiccup. My apex's hardwired connection doesnt work and I didnt care to send in for waranty so I did this instead.
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