RO membrane housing fitting

[Rogue951]

I live by nanaimo skytrain, my tap TDS is only about 16 at worst. the stuff coming out of the waste pipe is 25-30 (still very clean, I think I'll pipe this into a ran barrel outside this summer and use it to water then lawn), production water is 0.

If it's brand new are you sure the membrane is seated properly? I had this problem a long time ago with my first RO system.
Also do u have the proper restrictor pipe?
If you bought a prebuilt system should be OK, if you customized it then might want to check everything.

If you bought it brand new I would expect them to replace or repair anything that came from them.