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[bslindgren]

Sounds like they are losing it. Change of personnel. They have been solid in the past, and all of a sudden they can't get anything right. I hope they don't try to ship the same specimens to us. I want fresh ones. Those poor things are going to be mega stressed.

[Steve-O-]

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[Casey8]

Originally Posted by bslindgren

Sounds like they are losing it. Change of personnel. They have been solid in the past, and all of a sudden they can't get anything right. I hope they don't try to ship the same specimens to us. I want fresh ones. Those poor things are going to be mega stressed.

Poor fate for those unlucky fish, they might not survive the shipping back and forth. I have been dealing with Jeff for so many years, I know he will do all his best for you. I had bought a fish from J&L that was not eating for more than a week and finally died. I made a complaint about it, and I was told I would get a discount when I get a new fish. I also bought something that had been used for over a 6 months period, I still got an offer from Jeff that I could bring it back if I am not happy with that product. All I can say is they are the best LFS in Vancouver here.

[Steve-O-]

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[Madreefer]

Jeff has also been really good to deal with. It's really unfortunate that the livestock we ordered and the guy in Calgary ordered have to suffer due to the mixup. Kinda disappointing when you organize a group order like you did and it goes sideways. Thanks for doing it by the way. Keep me informed please as I might have to work out of town on a work shortage when our order finally arrives

[Steve-O-]

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