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#61
07-04-2004, 08:47 PM
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We don't really need the load balanced arrangement to handle our current load, but we moved to our current ISP (closer to GregT's house) and we decided to do it anyway. We had upgraded to new machines back at Christmas time which solved 90% of our latency issues. This latest development happened about two months ago. We're still not completely done upgrading but right now we have enough headroom to roughly double our userbase.
The reason I had mentioned ICMP was because someone had mentioned that they had talked to Shaw tech support and that there was a traceroute timeout occurring some place. I didn't really read the whole thread, so I figured that I'd mention it, just in case someone had been clever enough to poll our DNS records and retrieve the IP addresses for the machines behind the load balancer. Just wanted to post here so the folks out west knew what was up. 
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#62
07-05-2004, 01:09 AM
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glad we got that sorted!!!!
__________________
45g,Flat back five sided tank 24\" d. 50lbs lr, 35lbs ls. Magnum Can filter, 250w hqi m/h 10000k, 2 p/h 1200 & 400,brains, leathers, xelias, gs polyps, bubble, tons of critters hermits, snails,starfish, scallop, few fish and tons of algae
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#63
07-05-2004, 01:23 AM
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RC is handy and all, but sometimes it's like having 400 channels and still there's nothing good on TV...
 This would be a richer board if it was down more often, maybe...
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---------------------- Alan
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#64
07-05-2004, 05:41 AM
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You said it Al
Too many post can sometimes get a little crazy  However I just tried to read the Reefkeeping online mag and also visit RC and it's not working on my end either 
__________________
cheers, Rich all that we do is touched with ocean, yet we remain on the shore of what we know http://www.advancedaquarist.com/2005/5/aquarium
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#65
07-05-2004, 09:00 PM
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Here's the scoop. This has been through all levels of the various backbone providers between Shaw and ReefCentral.
The problem is with Shaw, actually. The reason the router at our ISP is having such problems with packets being directed to Shaw customers is because Shaw is not broadcasting any network information to Level3 (the main backbone provider between Shaw and ReefCentral). Because there is no BGP protocol information, the RapidSys routers have no idea where to send packets. More information on BGP for those interested: http://www.cisco.com/univercd/cc/td/...to_doc/bgp.htm Shaw IS a customer of Level3, according to Level3. So, they can escalate this with Level3 tech support. I'm not a customer of Shaw Cable, so I don't really have any say with their tech support, but if you folks want to raise this issue, feel free.
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#67
07-06-2004, 02:56 PM
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The issue is now resolved. It turns out that BigPipe, a customer of Level3 and the provider of IP addresses for Shaw (and others, like Access cable) had requested to have a certain block of IP addresses not advertised. They mistakenly blocked ALL of the ip addresses, not just a select group. Everyone should be able to access Reefcentral again.
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