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  #1  
Old 02-16-2013, 03:34 AM
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Ok steve thanks
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Old 02-16-2013, 03:58 AM
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I am having a hell of a time updating the FW. I also bought a MS Surface Pro running windows 8 and can't get it to even see the lights when they are plugged in.
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Old 02-16-2013, 05:13 AM
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You may need to update the USB driver, I needed to. One other step that is easy to miss is to match the COM Port # near the end of the process. PM me if you still have trouble, I just updated my firmware to 1.09 tonight.
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Old 02-16-2013, 05:14 AM
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I hear that USB 3.0 isn't as friendly as 2.0, it was posted on the Mitras Forum.
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Old 02-16-2013, 10:50 PM
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Well, I went from having a working Mitra to one that won't turn on after trying to update the firmware. Doesn't even recognize the drivers supposedly.
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Old 02-16-2013, 10:58 PM
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Quote:
Originally Posted by JDigital View Post
Well, I went from having a working Mitra to one that won't turn on after trying to update the firmware. Doesn't even recognize the drivers supposedly.
Did you unplug the power for few seconds than reconnect after installing new firmware?
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Old 02-16-2013, 11:11 PM
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Quote:
Originally Posted by JDigital View Post
Well, I went from having a working Mitra to one that won't turn on after trying to update the firmware. Doesn't even recognize the drivers supposedly.
Me too. You need to delete the USB driver and load it again. It was likely reset during a FW update.
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Old 02-17-2013, 12:24 AM
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Yup.. I unplugged the light quite a few times... I got the FW 1.09 to finally update after nearly 1.5hrs of frustration... to only be greeted with more frustration when the light seemingly won't correctly display the colors I want at 6pm..

When I set my light spectrum on LC, and output it to the lights to see what it looks like, its a nice 15K ish Blue... I apply that, then when I run the test illumination at 5:59pm its got a the spectrum set from 4pm and should gradually change to the 6pm... instead 6pm turn to a white with green hues... regardless of how many times I transmit it to the light..

I've basically given up for the night.
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Old 02-17-2013, 12:36 AM
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sounds like you are not pressing save and transmitting to the Mitras so when you do a test run its going back to default.

If you are realy stuck please sihn into www.profiluxsupport.com where others are sharing files.
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Old 02-17-2013, 12:54 AM
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Quote:
Originally Posted by Aqua-Digital View Post
sounds like you are not pressing save and transmitting to the Mitras so when you do a test run its going back to default.

If you are realy stuck please sihn into www.profiluxsupport.com where others are sharing files.
If that was the case then shouldn't all the spectrums that I changed from 7am-4pm also default back to what they were? Why is it only switching back at 6pm when I changed each spectrum at each time point together.

That being said, at 6pm, in the LC screen it shows the correct color spectrum and what percent of each LED should be on at the overall output %, all of which match the Live Output and what I want, but it doesn't actually translate to the light.

I will try again..
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