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  #1  
Old 03-25-2013, 09:46 PM
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globaldesigns globaldesigns is offline
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I don't have one of those, but must say you are doing something you don't have to, and something most business's wouldn't do... Great Job!!! This shows all of us that you have our best interests at heart, and appreciate the consumer.

Well Done!!! I free bump to promote a GREAT Calgary LFS.
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Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite)
Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker
Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO)
Type of Aquarium: mixed reef (SPS & LPS) with fish
Dosing: Mg, Ca, Alk
  #2  
Old 03-26-2013, 01:46 AM
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Quote:
Originally Posted by madchild View Post
What if I lost my receipt, but I know you have it in the system under my name?
just come in and i will take care of this for you


thanks dave
  #3  
Old 03-25-2013, 08:32 PM
reefwars reefwars is offline
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Thanks everyone, both myself and Dave think it isn't fair for those who purchased recently, concept just wants to make sure our customers are looked at with the same service we would expect if we were in your shoes

We realize this type of pump is prob going to see many changes as it adapts to our system uses, we appreciate our customers business in wanting to try new products and so we will back them anyway we can.

Cheers everyone and again thanks for the kind words


Denny
concept aquatics
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  #4  
Old 03-26-2013, 01:08 AM
Money pit Money pit is offline
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Denny and Dave, take my refund and buy yourselves a beer.
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Old 03-26-2013, 01:46 AM
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Nice work guys...that's why I shop there....
  #6  
Old 03-25-2013, 09:51 PM
madchild madchild is offline
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Quote:
Originally Posted by globaldesigns View Post
I don't have one of those, but must say you are doing something you don't have to, and something most business's wouldn't do... Great Job!!! This shows all of us that you have our best interests at heart, and appreciate the consumer.

Well Done!!! I free bump to promote a GREAT Calgary LFS.
No ****... Dave & Denny need to start teaching customer service lessons

Concept is my "go to" place in Calgary. Most of my equipment is from there.

And if they don't have it in stock, I will wait.
 


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