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  #1  
Old 01-07-2014, 02:17 PM
makana makana is offline
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Telus does not block all inbound ports. For starters that would prevent all internet services from working. They do block common ports such as 80. I have a VPN running through my v1000h using port forwarding so I can say for sure that port forwarding does work.

But your situation is a lot more complicated with the apple router as well. With the apex behind the apple router the v1000h forwarding needs to point to the WAN address on the apple and the apple forwarding needs to point to the apex. You need to use a port other than 80. I really don't know if it will ever work in that configuration though as it will be routing, NATing, and PATing twice and a lot of services won't work like that.
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Old 01-07-2014, 02:29 PM
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I think you're right. Although I don't understand networking very well I'm sure that the use of two routers is making this much more difficult. I'm going to remove the Apple device tonight and give that a shot. I've heard port 8080 is good... any others? thanks again everyone for the help.
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Old 01-07-2014, 03:45 PM
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I use port 85 on my Shaw, but anything should be good.
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Old 01-08-2014, 03:05 PM
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Did you fill in the settings inside your app?

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Old 01-08-2014, 03:10 PM
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When on wifi the app discovers the apex on it's own. outside the network yes i entered the information myself.

I will prob open a thread on the neptune site...
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Old 01-08-2014, 03:12 PM
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ddarkz ddarkz is offline
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Fill in both internal and external IP settings, then try it

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Old 01-08-2014, 03:27 PM
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when you manually add a controller you can only enter one IP address.

There are only three fields

- controller name (can be anything)
- ip
- port
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Old 01-08-2014, 03:29 PM
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Did you fill in your external IP/port on your app?

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Old 01-08-2014, 03:38 PM
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yeah i did. the fact that i've gotten a login prompt a couple times must mean it can connect to some degree. seems like the response back from the controller has an issue maybe.
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Old 01-08-2014, 03:39 PM
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Hmm, make sure the username/pass matches what's on your apex unit.

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