HELP with Reef Octopus sss-3000int

[globaldesigns]

So I got a Reef Octopus sss-3000int from Concept Last November, to this day I have not been able to get any consistant foam production out of this thing.

Tried recommended water depths, changing them, adding a water outlet muffler as it is noisy with water splashing, taking it off... Moving it in the sump, turning it... Bashing my head against a wall.

Coralvue, sent me a new impeller, but no change... Anyone have any experience with these? Otherwise I will be removing from system and putting my old Hydor in, as it does work.

You all are my last resort... Jeremy @ coralvue didn't even respond to my last email 2 weeks ago, so I think he has given up on me. Concept will test for me, but I want one last ditch effort before I take this piece of crap to them.

Thanks for any/all info that can be offered.