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Old 07-14-2015, 02:45 AM
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Default Apex control line

So I cut my control line to the head unit. It looks like some kind of fibre optic line.
Is that correct? And that means no repair I assume?

Thanks
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Old 07-14-2015, 04:01 AM
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Originally Posted by Doug View Post
So I cut my control line to the head unit. It looks like some kind of fibre optic line.
Is that correct? And that means no repair I assume?

Thanks
the one with the usb ends? its a standard usb cable
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Old 07-14-2015, 04:03 AM
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the one with the usb ends? its a standard usb cable
Sorry, its the control unit. the tiny line that runs from it.
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Old 07-14-2015, 04:06 AM
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Sorry, its the control unit. the tiny line that runs from it.
Oh that one, ya pretty hard to fix, its not fiber optic, just really small wires. I still can not figure out why they used such a small light duty wire. i believe it would be possible to solder them back together but it would be very difficult to do
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Old 07-14-2015, 04:08 AM
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Yes the one wire looks like it has multi wires in it. If it was just the two, then easily fixed.
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Old 07-14-2015, 04:13 AM
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Yes the one wire looks like it has multi wires in it. If it was just the two, then easily fixed.
theres pretty much 3 options to fix it as far as i can see,


1. email apex, you can send it in and have it repaired but you'll have to pay for shipping and i believe the repair will cost $30-40

2. ship it to me, i have a proper rework station and i can ATTEMPT to repair it for you but i cannot guarantee anything (i would replace the cable with something slightly heavier)

3. buy a new one from an apex dealer (not to sure who there is out your way)
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Old 07-14-2015, 04:25 AM
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Originally Posted by spit.fire View Post
theres pretty much 3 options to fix it as far as i can see,


1. email apex, you can send it in and have it repaired but you'll have to pay for shipping and i believe the repair will cost $30-40

2. ship it to me, i have a proper rework station and i can ATTEMPT to repair it for you but i cannot guarantee anything (i would replace the cable with something slightly heavier)

3. buy a new one from an apex dealer (not to sure who there is out your way)
Thanks for the options. I will email Apex and see what they say. I may buy another also and have one for the tank and one for remote sump.
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Old 07-14-2015, 04:49 AM
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Quote:
Originally Posted by spit.fire View Post
the one with the usb ends? its a standard usb cable
Neptune clearly states that their cables are not standard USB, and if you attempt to use standard USB cables in place of Apex cables, you can fry your head unit or modules. Is saving a few bucks worth frying several hundred dollars worth of equipment?

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I still can not figure out why they used such a small light duty wire.
The wire is designed to easily fit through cabinet door/stand clearances without having to drill holes.
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Old 07-14-2015, 06:00 AM
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The apex "aquabus" USB cables are the same as regular USB cables as long as the cable has NO "repeaters" or "signal boosters" built into the cable. I have been using 15 ft extension cables from startech for years without issue. Same ones as these except mine are 15ft.
http://www.startech.com/ca/m/Cables/...A-A~USBEXTAA10

Btw I was told this by a guy from tech support at Neptune systems.
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Old 07-14-2015, 06:03 AM
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I should mention that you are correct Warren that Neptune does state not to use any other brand cable then their aquabus cable. I just figure that's so they can charge 3 times more then the cables worth lol
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