Bad experience at Big Al's - Page 2

molotov · #1 10-31-2012, 02:03 AM

Dave and Denny will set you down the right track. Deep tanks will pose a problem depending on what you want to keep. If you want a fish only tank then that size is fine. If you want to start introducing corals then you will have a big problem as far as lighting goes. And trust me.....lighting ain't cheap my friend.

Anyways if you make it to Concept your in good hands!!!!!

Madreefer · #2 10-31-2012, 02:39 AM

Quote:

Originally Posted by molotov

If you want to start introducing corals then you will have a big problem as far as lighting goes.

My tank is 29" deep and no problems. SPS pretty much right at the bottom.

Northernseacorals · #3 10-31-2012, 03:43 AM

Dave builds wonderful tanks, and you cannot get a better price in my opinion.

And as someone else said, in all fairness to Big Al's, I would not feel sorry for you over no tank showing up; the fish store should not have to take a kick in the pants if you decide you do not want a special order tank.

subman · #4 10-31-2012, 03:54 AM

I would also give a good thought on tank depth, for cleaning and lighting reasons. Not saying don't go that deep just make sure you know the negatives and positives

Coralgurl · #5 10-31-2012, 03:56 AM

Quote:

Originally Posted by Northernseacorals

Dave builds wonderful tanks, and you cannot get a better price in my opinion.

And as someone else said, in all fairness to Big Al's, I would not feel sorry for you over no tank showing up; the fish store should not have to take a kick in the pants if you decide you do not want a special order tank.

He stated he was willing to pay up front and they told him no need for a deposit, how is that a kick in the pants to the store, if anything this likely would have secured a long term relationship. I doubt the op will be back there anytime soon. That's poor business.

coolhandgoose · #6 10-31-2012, 03:57 AM

That's definitely disappointing.

I wouldn't sweat it too much though, you should be able to get a new tank within the week.

Calgarynewtankguy · #7 10-31-2012, 12:07 PM

To be perfectly honest here, I would have waited for the tank if Big Al's would have been honest from the start, or they handled the miss communication better. There is more to this story, so far i only touched the surface. During the conversation about when I might see this tank arrive, the manager suggests that I could go to the 120gal which is the same dimensions, just not as deep. The wife and I discuss the idea (and I have read that the depth might have caused me some difficulty in the beginning). Seeing how I was about to get on a plane to come home, I asked my wife to phone him back and tell him we will go with the 120gal. This was his reply: "I never said that tank was in stock, I can see if that one might be on the next truck". Now at this point all I can do is shake my head and think maybe some management training is in order.

The years of investing in this hobby that will easily reach into thousands of dollars will never ever be spent in a Big Al's store

Calgarynewtankguy · #8 10-31-2012, 02:13 PM

I will be heading to concept aquatics late this morning.

Calgarynewtankguy · #9 10-31-2012, 05:01 PM

I have to agree about the guys in the fish room. They were fantastic and Answered every annoying and trivial question I asked. The only issue I have is with that Manager. My wife was visibly upset when she got off the phone with him.

Calgarynewtankguy · #10 10-31-2012, 07:46 PM

Thank you for everyone's advice. I was able to meet up with Concept Aquariums and strike a deal. Thanks Dave and Denny!!