Are you still buying in the USA? Why?

[Reef Pilot]

I live in south Langley, and the Pac Hwy border crossing is only 15 min for me. That's way closer than J&L. I use a freight forwarding whse in Blaine to pick up my online purchases. I choose my times to cross, so line-ups are not a problem.

Having said that, I still buy locally or online in Canada whenever possible and if the price is not too far out of line. In fact, I have found that J&L prices are sometimes equal or better than online from the US, incl BRS. Most times I buy online from the US, is when something isn't available locally, and then while I am at it, I usually stock up on a few other items.

To keep customers local, LFS's should offer to bring in special purchases at close to or equal US online prices, even if they don't make a profit. That way they will keep the customer coming back, and buying other stuff, that otherwise would have been lost sales.

[daplatapus]

Originally Posted by Reef Pilot

To keep customers local, LFS's should offer to bring in special purchases at close to or equal US online prices, even if they don't make a profit. That way they will keep the customer coming back, and buying other stuff, that otherwise would have been lost sales.

I agree. While I understand this won't make a LFS rich, it will keep customers. I don't mind paying 10-15% more to have it local, heck for some things, even 20% but when things cost 100-200% more, sorry.

[daplatapus]

Originally Posted by daplatapus

I agree. While I understand this won't make a LFS rich, it will keep customers. I don't mind paying 10-15% more to have it local, heck for some things, even 20% but when things cost 100-200% more, sorry.

Originally Posted by Reef Supplies

Have to disagree.

Yes, we get the occasional client locking to save 5 bucks BUT most of the time we are talking about 10-15-20% differences in price for the same products. If my client can save 10-15% elsewhere, he should take it...he is a fool if he does not.

I think I've just been called a fool. Just kidding

[Reef Supplies]

Originally Posted by daplatapus

I think I've just been called a fool. Just kidding

heh

Actualy we are the fools casue we will price match anyway, heh!

[Aquattro]

I guess for me, having a LFS is a luxury. If an item costs $120 locally, I can go pick it up right now, I'd rather do that than order online for $100.
It's just the way I shop...