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Old 04-10-2009, 04:09 AM
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Don't worry Josh, some people you just can't please.
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Old 04-10-2009, 07:19 AM
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Quote:
Originally Posted by Joshua Jones View Post
Sorry Ryan. Didn't mean to rub you like that. I thought we were on the same page, but i guess we weren't.

take care,

Joshua
Ahh its ok I spent my $400 at Aquarium Illusions. i got exactly what I wanted, with great customer service and best of all their tanks have lights so I can see what I am buying.
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Old 04-10-2009, 09:43 AM
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In an earlier posting it said that the windows were papered over and the poster doubted that they would be open in March- maybe in April. I am assuming from
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Originally Posted by Joshua Jones View Post
Sorry Ryan. Didn't mean to rub you like that. I thought we were on the same page, but i guess we weren't.
that it was a joke gone wrong or the likes. I have never been there and do not know much about it. However, usually an owner / operator strives to give good service and somehow I would assume that there are lights on order and he is having to make due with what is there. Opening a store (or any business) never goes exactly as planned or the time line as planned and it almost sound like self depreciating humour to me. What would you like me to do- bring the {non existant} halides over? Ah well, it sounds like at least there is another choice in Edmonton (which from what I hear is very limited when it comes to marine fish.)
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Old 04-10-2009, 04:22 AM
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I was there today and wasnt too impressed. No lights over the tanks to see the fish and the coral tanks just had the T-5's going with 1 halide over the SPS and BTA. I asked if he could put some light over the tank with the flames any light even a flashlight. I explained I was looking for the flame with the most red. He looked at me like I was stupid and siad "what do you want me to do put the geismans over it?" I said any light will work, then I got the response that stopped me from buying any fish "Well if we sell a few more fish maybe we can afford lights" My girlfriend pipes up with "Well maybe if you had more light over the fish so we could see them we might buy a couple. He just walked away. I was pretty choked he would even get out a flashlight or somthing to put over the tank.

I wont be going back and will keep shopping at AI.

Wow I hope there customer service is better then that. nice way to open the new store treating customers like that. that's too bad
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Old 04-10-2009, 04:45 AM
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I've been there lots and the staff has been fantastic! I live on the west end and make the drive because of the service, avoiding AI like the plague!

Last edited by subman; 04-10-2009 at 05:51 AM.
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