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Old 11-07-2009, 02:34 AM
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Default How long will corals live in a bag?

So I ordered 9 frags that are being fedexed to me, they were sent yesterday (Thursday) and supposed to be here today (Friday), now for some reason they got held up in Vancouver.
Fedex is now telling me that they won't be delivered until Monday.

What are the chances that they will still be alive?
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Old 11-07-2009, 02:48 AM
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toast....sorry...get your claim underway
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Old 11-07-2009, 02:52 AM
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wow thats not good news
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Old 11-07-2009, 02:54 AM
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Eek!! 4 nights in a small bag with no heat and no circulation??? Ya, sorry, I would not even want to open those bags by the time I got them :-(. Sorry to hear that. Get that claim in asap!
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Old 11-07-2009, 02:54 AM
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Quote:
Originally Posted by fencer View Post
toast....sorry...get your claim underway
Claim?
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Old 11-07-2009, 02:59 AM
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I think you have two options.

1. Notify the vendor NOW! Let them know what has happened. Most vendors have "arrive alive" guarantees. Since these will most likely not be arriving alive they will probably credit you and go after the carrier.

2. You can go after the carrier (fedEx). File a loss claim with them.

Last edited by kien; 11-07-2009 at 04:42 AM.
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Old 11-07-2009, 04:41 AM
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I'm surprised the vendor shipped them for a Friday delivery. I have had several sellers refuse to ship to me for Friday delivery's because there are almost always delays in transit so this can very easily happen.
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Old 11-07-2009, 06:37 AM
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just refuse the shipment when hey attempt to deliver to you on monday which they probably will. the package will be sent back to the sender. i would also tell the sender that you will be refusing the order
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Old 11-07-2009, 07:07 PM
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Don't know anything about their chances of survival (I don't have any coral), but I'd think it's best to let the vendor know what's happening sooner rather than later. These sort of things always seem get resolved one way or another a lot easier if everyone knows the deal at the earliest opportunity.

Also if the vendor is anywhere near Vancouver, or if the frags have made it to anywhere near you, perhaps someone might be able to 'rescue' the frags while they're still alive...
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