The truth about GHL SA dosers!

[xenon]

We switched out our GHL/Fauna dosers for Vertex Libra steppers and the difference is night and day.

[deeznutz]

Originally Posted by Ryanerickson

My screen lasted less then 2 years you did good

Lol, thanks for the re-assurance.

Originally Posted by Scythanith

Haahaa now you're going to overheat it with the custom humidity enclosure

Oh no, it's made of a special material that keeps moisture out, while still being breathable

Originally Posted by reeferfulton

very very well written.
maybe you should have bought a vertex libra...... wait a minute . nvm those are junk too

Thanks man, I was very diappointed after contacting our GHL support. Aka sponsor here! Just stand by your product and replace it. It's not about the money, its principle. Don't give me the run around and accuse me of not treating the product properly. It was very insulting.

I'm very technical and my background lends me to investigate and diagnose. I work on $100k+ german cars, so this little doser causes no problems to diagnose.

[deeznutz]

Originally Posted by WarDog

Excellent review, thanks for that!



Hmmm, Libras no good neither? I was considering one of those. Can anyone recommend a good stand-alone-all-in-one doser then?

Get a FUANA MARINE LMFAO!!!

Originally Posted by mark

Great review, makes one wonder if should just go with something cheap from Fish-Street, that way when it fails, doesn't hurt as much.

Thanks man, it's a matrter of budget. the GHL drews dosers and Litermeters were the only ones available at the time. I'd say do your research. The GHL was a good unit. But the screen thing ****es me off. $500 + tax and you can't pony up a screen.

Originally Posted by xenon

We switched out our GHL/Fauna dosers for Vertex Libra steppers and the difference is night and day.

Thats great to know

[Ryanerickson]

The GHL was a good unit. But the screen thing ****es me off. $500 + tax and you can't pony up a screen.

Exactly what I thought I used mine for 6-8 months put in in storage another 8 months or so packed up nice. When I unpacked and plugged in screen was so brutal could not make out anything it said. And some how this was my fault I was ****ed.

[deeznutz]

Originally Posted by Ryanerickson

The GHL was a good unit. But the screen thing ****es me off. $500 + tax and you can't pony up a screen.

Exactly what I thought I used mine for 6-8 months put in in storage another 8 months or so packed up nice. When I unpacked and plugged in screen was so brutal could not make out anything it said. And some how this was my fault I was ****ed.

Hahaha, you must have stored it in a high humidity area. I guess you must have dealt with Digital Aquatics. What a _________(add your description here)

[sphelps]

Any electronic device regardless where it's made will have parts from China in it, that's just how the world works. Open up a Libra and you'll find the same. The product is still designed and assembled in Germany and ultimately despite your issues the GHL brand is a good line of high quality products.

I do agree about the service though, there's a high level of arrogance involved with claims made regarding the best support in the industry yet when you have an issue it's instantly turned against you in a defensive manner and yes it can be very insulting. It's not until you make your concerns more public on forums like this do you get any real attention or credibility. Getting parts is also a complete joke, you use to be able to order parts direct which worked fine but now you're forced to order through a dealer which really don't exist, nobody stocks parts and nobody wants to order just one part for you either. I've been attempting to order a new temp probe for over a year but it's completely hopeless, no response from the recommended dealers from GHL and even some of the local dealers in town came back to say the part is back-ordered and they can't order it.

[straightrazorguy]

Humidity? Imagine that: a product designed for the aquarium trade is working in a humid environment! What a shock!

I've had some similar dealings with Digital Aquatics; not this bad, but still a pain! I do hope more people share their experiences on forums like this one, because this is the only recourse we have, in spite of shelling out hundreds of dollars on defective or poorly designed products.

[deeznutz]

Originally Posted by sphelps

Any electronic device regardless where it's made will have parts from China in it, that's just how the world works. Open up a Libra and you'll find the same. The product is still designed and assembled in Germany and ultimately despite your issues the GHL brand is a good line of high quality products.

I do agree about the service though, there's a high level of arrogance involved with claims made regarding the best support in the industry yet when you have an issue it's instantly turned against you in a defensive manner and yes it can be very insulting. It's not until you make your concerns more public on forums like this do you get any real attention or credibility. Getting parts is also a complete joke, you use to be able to order parts direct which worked fine but now you're forced to order through a dealer which really don't exist, nobody stocks parts and nobody wants to order just one part for you either. I've been attempting to order a new temp probe for over a year but it's completely hopeless, no response from the recommended dealers from GHL and even some of the local dealers in town came back to say the part is back-ordered and they can't order it.

This is all true and for that matter all electronics are pretty much the same inside nowadays. All using foreign parts from all around the world. The power supply should have been at least german made.

It just bugs me when people, post about the GHL being so much better then the eastern counter parts. etc etc. You know the post I'm talking about. People pay the premium and for what?

Heres the ad I speak of(buy once lol)

If this was true, why am I paying again?

As for the product itself. It's a decent product. Not the worse I've seen, but the units and screens do not scream quality. I'll have to order another set of tubes though. I just found out that one tube has collapsed again
These are wear and tear issues and I can't blame the product. Just saying though.

Originally Posted by straightrazorguy

Humidity? Imagine that: a product designed for the aquarium trade is working in a humid environment! What a shock!



I've had some similar dealings with Digital Aquatics; not this bad, but still a pain! I do hope more people share their experiences on forums like this one, because this is the only recourse we have, in spite of shelling out hundreds of dollars on defective or poorly designed products.

That's what I'm trying to say! They do make you feel like you're stupid and that's what brought this tread into existance. I'm no hater. Just give the consumer what they deserve.

[sphelps]

I would think the power supply issue relates more to international sales, a European power supply would not likely work here since the supply voltage and frequency would be different. Even if it could work here the certification would also probably be different so ultimately not really feasible. I wouldn't be surprised if GHL has nothing to do with the power supply here in NA and leaves that to the distributor to supply. At any rate I think pretty much every power supply I have is from China and some are much better than others so being that it's from China doesn't necessarily mean it's bad. They are also very easy and cheap to replace, not that you should have to but it is what it is.

[Taipan]

Originally Posted by deeznutz

Oh no, it's made of a special material that keeps moisture out, while still being breathable

.....I have some Gore-Tex Pro Shell fabric from a beat up jacket kicking around if you want it.