Greyhound Sucks

[seasalt_newbies]

Greyhound will not get my business any more. Aquapin also sent me rocks through Greyhound in the summer time. They lost the package, tote was destroyed. They then denied having shipped it express, Try putting a claim in... It's like trying to get free health care in the states. I have tried calling all types of places to get to the bottom of my claim no one has heard or seen it. Unbelievable non-customer service. I would love to meet the SOB in charge of the courier division I would have some choice words and recommendations for that company.

OK, Now I feel better...lol

[Dearth]

Haven't dealt with greyhound for yrs due to shipping issues sent a package to Red Deer and for some unknown reason it ended up in St Johns NFLD and took 3 weeks for the package to find its way from there back to Red Deer and yes zero help from Customer service online or in person.

I personally deal with Purolater never had an issue with them yet.

[SanguinesDream]

The last batch of frags Russell sent me in spring, it ended up being 3 days before I finally received it after a supposed 6 hour day trip. Fortunately, ever frag was fine even though some water surrounding the frags was cold. So, take some hope in that the frags may still be fine.

[Madreefer]

Well apparently they made it there finally. Cold water is all I know at this point. No more fragging and shipping for me anymore. Not worth the stress.

[whatcaneyedo]

Yes its pretty stressful. I've generally done well with Greyhound and even most of the late packages have still arrived alive. I probably have about a 90% success rate. FYI at this time of the year you can buy 20 hour heat packs at Princess Auto.

[Madreefer]

Yup they're dead. Thanks for the info Russel but nope i'm done shipping.

[Skimmerking]

yes Grey hound is a Pain in the Ass and very unprofessional.. However I have had some good sucess with Greyhound KNOC ON WOOD, one time here just about 12 month ago. I bought some corals from Coly from BAYSIDE. it was shipped Friday for 16:15pm s othat is 4:16 for you civie folk. its funny because Saskatoon is only 5.5 hrs away but it takes a 12 hrs for a parcel to get here LOL oh well. So i call the grey hound and they tell me that they are opened up on Saturdays at 10am. the parcel gets to the depot at 6 am so a extra 4 hours in a warm place that is ok with me. Colby ensures me that the Ric's and Zoas would be fine. so i go there for 11:30 because i was super busy and nothing there. the lady who was working tells me it wasnt scanned into the computer. So I explained to her what was in it. she tells me there is anotherbus that is coming at 1:30pm and 4:30pm and then the last one is at 7:30pm. she took my number and would let me know if these came in. well to cut to the long story they came in at 7:30 ofcourse im things 27 hours Friggin great.

However the best part was My phone was on silent and she called 2 times. so i called and she told me that they were there. I go to get them and she is there with her friend. I then was told by her friend that she was off 6:30 and she waited around for the package to get there. and then waited on her own time for me to get there to pick it up.. TALK about amazing lady.. I told her how excited I was and then she told me that. She remebered me before from talking to her about CIChilds and she used to own some before, but I gave her some advice on them in the past. So that is why she waited around. She knew that I had this passion for the Salt water fish.

happy ending