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#11
07-01-2013, 09:15 PM
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First make sure you have set the com port of course
Install software without lamp connected, then connect lamp and wait a few minutes click connect, if it says cant connect then follow the dialogue box to go to device manager and make sure the driver is present, if so note the com port and then enter that into the software. More help? sign up to the forum for correct support. thanks 
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