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  #1  
Old 01-09-2013, 05:12 PM
steevesftw steevesftw is offline
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Default Membership question.

Im just wondering if you have changed your membership discount. I was in today and was expecting 15% off, as it is the second wednesday of the month. But only recieved 10%. I mentioned and even showed the 15% on your web page but was told that it hasnt been changed yet. Thanks for the help, Kris.
  #2  
Old 01-10-2013, 01:27 PM
Aaron2 Aaron2 is offline
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The membership program changed as of January 1. We've had notices posted in the store for over a month now, unfortunately our web designer missed doing the update. It has been corrected now though.
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  #3  
Old 01-10-2013, 02:30 PM
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subman subman is offline
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Unfortunately by law you needed to give the 15% off as it is still advertised until it was corrected on the website.
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  #4  
Old 01-10-2013, 03:24 PM
scubadawg scubadawg is offline
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Their website states that they match prices, they don't.
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Old 01-10-2013, 05:47 PM
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I too used to be a fan of AI but wont shop there anymore. not a big fan of the managements attitude.
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  #6  
Old 01-10-2013, 06:16 PM
Aaron2 Aaron2 is offline
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Actually we do price match on drygoods. If you read the policy it states we will price match drygoods with local retailers on in stock items, we have never offered to match online warehouses or livestock.

Errors in advertised discounts are required to be corrected as soon as they are discovered, but do not have to be honoured. It's the customers right to refuse to buy the item at the corrected price. No one was twisting arms on it and the customer could have bought the items elsewhere if they wanted to.
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  #7  
Old 01-10-2013, 06:20 PM
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chevyjaxon chevyjaxon is offline
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And its that kind of response that is keeping people off your doorstep
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  #8  
Old 01-10-2013, 06:29 PM
fishyfishster fishyfishster is offline
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Is Aaron the owner of the store?
  #9  
Old 01-10-2013, 06:36 PM
Aaron2 Aaron2 is offline
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Aaron is just the login name used for the account, the owners are generally not active on forums.
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  #10  
Old 01-10-2013, 07:01 PM
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Quote:
Originally Posted by chevyjaxon View Post
I too used to be a fan of AI but wont shop there anymore. not a big fan of the managements attitude.
Quote:
Originally Posted by chevyjaxon View Post
And its that kind of response that is keeping people off your doorstep
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