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Old 11-17-2010, 02:27 AM
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Ryan @ Big Al's has been great to me every time I walk in there, I think you just have to understand that it's a major chain store so you are at there mercy.

That being said the $60.00 you were seeking was appeased with a $25.00 credit, that means your trying to drag someones name through the mud for $35.00. I personally think that's a little over the top but we all have to pinch pennies somewhere.
  #2  
Old 11-17-2010, 02:38 AM
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Quote:
Originally Posted by zoaElite View Post
Ryan @ Big Al's has been great to me every time I walk in there, I think you just have to understand that it's a major chain store so you are at there mercy.

That being said the $60.00 you were seeking was appeased with a $25.00 credit, that means your trying to drag someones name through the mud for $35.00. I personally think that's a little over the top but we all have to pinch pennies somewhere.
Actually its not dragging someones name through the mud, I am actually giving them the benefit of overhead/shipping and making it $60... If we want to be picky, they would actually owe me more, if we want to call it that.

I actually probably won't even go back for the credit. Just isn't worth it... Remember, realistically $25 of overpriced food, really probably is only $10 out of their pocket, so they are not even giving me $25. If that is the case, then give me it in cash, then it is worth $25.

Oh well, just wanted to tell people to watch out, and guess what happens as normal on this forum. People hide behind the wall of anomynity and bash. Come on people!!!

All I can say as a business owner that actually resells my services. If my reseller was to sell to their customers at 30% higher pricing than what I am at, and that customer finds out, then wouldn't that customer feel ripped off? Yes they would! This is why I offer significant discounts to my reseller, to enable them to make a buck and sell it at the same pricing to their customers as listed on my website. The goal here is to make everyone happy and no ripping anyone off. Now saying that, don't you think SWC operates the same way? yes they do! so that just means that the pricing Big Al's charged me is plain ole gouging.
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Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite)
Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker
Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO)
Type of Aquarium: mixed reef (SPS & LPS) with fish
Dosing: Mg, Ca, Alk

Last edited by globaldesigns; 11-17-2010 at 02:42 AM.
  #3  
Old 11-17-2010, 02:45 AM
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Lastly, yes I already stated I didn't realize the price was that much higher. So there is no need for further ignorant comments. I am the first to omit my mistake.

This thread was to detail my experience, The Good The Bad and The Ugly. Take it how you want to.

If I save someone from spending too much on a product at Big Al's then I did my job, that is all I am trying to do. Don't read anything else into it!
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Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite)
Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker
Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO)
Type of Aquarium: mixed reef (SPS & LPS) with fish
Dosing: Mg, Ca, Alk

Last edited by globaldesigns; 11-17-2010 at 02:47 AM.
  #4  
Old 11-17-2010, 02:51 AM
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Quote:
Originally Posted by globaldesigns View Post
Lastly, yes I already stated I didn't realize the price was that much higher. So there is no need for further ignorant comments. I am the first to omit my mistake.

This thread was to detail my experience, The Good The Bad and The Ugly. Take it how you want to.

If I save someone from spending too much on a product at Big Al's then I did my job, that is all I am trying to do. Don't read anything else into it!
well, the thread title says, Beware of Big Al's in Calgary!! We all know Big Al's doesn't have the best reputation, but I'm not sure if this is a good example in that regard. I don't see that they did anything wrong to warrant this, but that's just my opinion and if you are going to post something on public forum then you are going to get opinions, the good the bad and the ugly
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Old 11-17-2010, 02:54 AM
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Quote:
Originally Posted by kien View Post
well, the thread title says, Beware of Big Al's in Calgary!! We all know Big Al's doesn't have the best reputation, but I'm not sure if this is a good example in that regard. I don't see that they did anything wrong to warrant this, but that's just my opinion and if you are going to post something on public forum then you are going to get opinions, the good the bad and the ugly
So True and I respect your comments.

What I am kinda fed up with are the lurkers, and some individuals that leave comments while being just plain disrespectful. Why?

Maybe I just shouldn't of posted, but too late now... Oh Well, just wanted to tell others in order to save them possible hassles or cost. In my case, $100 overage won't break me, and I really don't care about the money. But as a successful business owner that cares, is the reason I posted. I guess it is too bad many business' don't have the same business practices and care for the customer. I can say I do!
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Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite)
Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker
Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO)
Type of Aquarium: mixed reef (SPS & LPS) with fish
Dosing: Mg, Ca, Alk

Last edited by globaldesigns; 11-17-2010 at 02:58 AM.
  #6  
Old 11-17-2010, 02:57 AM
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Quote:
Originally Posted by globaldesigns View Post
So True and I respect your comments.

What I am kinda fed up with are the lurkers, and some individuals that leave comments while being just plain disrespectful. Why?
That's because they are poo poo heads, and that's not just an opinion. I know this for a fact!!
  #7  
Old 11-17-2010, 03:00 AM
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Quote:
Originally Posted by kien View Post
That's because they are poo poo heads, and that's not just an opinion. I know this for a fact!!
HEHE, I agree... At least this thread is giving me alot more posts. Hmmm, maybe I should find that other thread about post padding, to get some more.
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Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite)
Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker
Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO)
Type of Aquarium: mixed reef (SPS & LPS) with fish
Dosing: Mg, Ca, Alk

Last edited by globaldesigns; 11-17-2010 at 03:08 AM.
  #8  
Old 11-17-2010, 03:12 AM
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Quote:
Originally Posted by zoaElite View Post
Ryan @ Big Al's has been great to me every time I walk in there.

+1 you guys are lucky you don't have to deal with big als edmonton. The edmonton branch makes the calgary one look outstanding. Some of my nicest fish and coral in my tank came from the calgary location. The last few times i have made the trip down it has been the store that i picked the most up at and Ryan was awesome to deal with.
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  #9  
Old 11-17-2010, 03:14 AM
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Hey, how do you change the thread title, I changed it on advanced options on my first post, but the thread title doesn't reflect it. Just wanted to change it to something people wouldn't take and bastardize it.

Any ideas, why it didn't change?

+1, I can say Ryan and Kent are great guys at the Calgary Store, it is just too bad they work for a company that in my opinion doesn't care about long term customer business.

Here is my plug for Kevin @ Red Coral, who in my opinion does care and offers truely fair pricing. Sorry Kevin, this was a impulse buy, and I should of supported you as I always try to. Live and learn. Lesson here folks is to support the ones that support you back!
__________________



Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite)
Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker
Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO)
Type of Aquarium: mixed reef (SPS & LPS) with fish
Dosing: Mg, Ca, Alk

Last edited by globaldesigns; 11-17-2010 at 03:19 AM.
  #10  
Old 11-17-2010, 03:37 AM
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Holy Moly, that was quite the stoning you got there. I respect that you are anhonest guy but for the amount on time it was in the water would have been best to rinse her off, wipe here, wipe there and return saying it wouldn't suit your needs, only fibbing by omission.

There are lots of examples of drastic price differences in Regina....500ML of Prime conditioner $29.95 vs. $19.95....Plain ole pail of IO salt $79.00 vs. $39.00....
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