green brittle starfish

[DiverDude]

The primary issue here is that the animal is dead.

Beyond that, there is a cost issue and if you acclimated it as per their instruction then I would expect either a refund or another animal.

[marvinsae]

i knew i had to acclimate it but i didnt know for how long, i guess it was an impulse buy. im not worried about the 20 bucks it just sucks that i lost the star fish