Kootenay Petopia

[chris121277]

I totaly agree with Danny on there pricing.......everytime I ask about a price he seems to just make it up on the spot.....in fact one time I asked for a price he started shuffling threw his papers, then ask me to give him a minute.....I walked back to the new tank area and was watching him, he stared at the celing for a few seconds then came back and told me that a blue tang was $125!!!!!

I have seen them doing worse then arguing in the store but probebly shouldn't post that part in the forum.

[sarzeff]

Don't you always wonder if they google themselves and find this online? haha if they do they aren't learning from it....I think they just had been the only guys in the area for so long they could get away with being rude but not any more.

[chris121277]

Well, hopefully there not the only ones for long......and I don't think that they do google them selves, other wise they would have shaped up along time ago.
Or maybe they just don't care, the first time I ever went in there he told me that....
"I know my salt stuff is expensive, but if you want it you'll pay it"

[FitoPharmer]

woulden't get your hope up too much for TP, i have worked at the Kamloops total pet. apparently that TP has the best salt section, and i think their last employee to give a damn has left, and it has gone rather downhill from there. i remember selling newly arrived saltwater fish and we basically did the same thing just looked at what it cost off the order sheet, and then made up some number, often after a few moments of staring blankly into something . at least we eventually made labels but if you asked me the other salt guy then the manager what the price was of a new fish you could sometimes get 3 different prices . and im not sure but my manager assured me that if i thought our salt section looked neglected that kelowna and 100 mile house were much worse. that really never made me feel better .

[chris121277]

Great.......

[sarzeff]

Too funny lol not sure if they are getting salt anyways. I just think in general their customer service should be good. I'm really hoping with two good options for pet supplies where you can get good service people will just stop going to Kootenay Critters. I'm still going to try to shop at Petopia unless I get a job a TP then I would get a good discount

[chris121277]

So...I went into Total Pet here today....and the manager (Chris) I think his name is, said they will be doing salt and stalking supply's for it as well.....he did ask what all we wanted him to bring in for inventory.

I told him maybe to come on Canreef and start a thread to see what all everybody wanted, don't know if he will or not but did seem eager for the reefing community's bizz.