Nebthet photos are pretty accurate. The packages usually arrives wet. Some frags will arrive dead and rotting so that's where the stank comes from. There will be a couple of frags that survives the trip. For the ones that survives, they may or may not be the ones that you've ordered. Plus, it will take a couple of days to see if they will survive.
As Nebthet said, getting the orders correct along with providing good and healthy frags are most important. What good would it do if frags are generously large but will not last?
It takes Burc a great amount of time to respond, from 3-4 days initially to over 2 weeks. The turnaround time from when our group order was initially made to when the replacements that have yet to be shipped is getting close to 2 months. Like someone stated, we would hate to put a vendor out of business due to negative ratings but if things don't change, that will definitely be in the foreseeable future.
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08-10-2009, 11:30 PM
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