Advice on Skimmer purchase

[rattler]

Euroreef has abandoned its Canadian Distributor and is not supporting issues with skimmers from Canada.

I bought a rs180 from a Calgary dealer and when I opened it the skimmer lid was broken, the clear ring was cracked. Contacted LFS store and all was going to be taken care of. 3 months later was told no support was being offered and to contact ER myself. Send too many e-mails with no reply back. This has left more than a sour taste in my mouth.

Cheers!
rattler