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Old 01-12-2015, 07:38 PM
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Reef Pilot Reef Pilot is offline
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Default Aquadigital Products Discussion

OK, here is my attempt at starting a meaningful discussion with AD...

Restoring the original thread was a great step in the right direction. But unfortunately it got deleted. So I will try to keep the discussion going with this thread. Hopefully, it won't get deleted.

OK, let's talk products as you, AD, have asked. I am in the camp that actually thinks that you do have a lot of good products and strong sellers. And Ecotech is definitely one of them. As has been discussed, they have their detractors, but for sure, part of the value proposition appeals strongly to a lot of customers. Things like direct service, no wires and small footprint in the water, and availability of parts is good for customer loyalty. And some are willing to pay more for that.

But then there is Jebao. You said that you once considered carrying them, but decided against that. Do you consider that perhaps a mistake, considering the overwhelming customer response and price points? Could you not have worked with them to help with the electrical certifications? Your size in Canada and the US should have carried some weight with them. Or did they just not meet your paradigm of retail?

The marketplace has all kinds of customers, incl some that are just plain "cheap". Do you really want to ignore these? And Chinese suppliers and competition are not going away. Maybe as some say, if you can't beat them, maybe you should join them...
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