Canreef Aquatics Bulletin Board  

Go Back   Canreef Aquatics Bulletin Board > General > Reef

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 06-26-2013, 08:17 PM
MarkoD's Avatar
MarkoD MarkoD is offline
Member
 
Join Date: Dec 2010
Location: Edmonton Alberta
Posts: 1,904
MarkoD is on a distinguished road
Default Royal exclusiv will not warranty their products in Canada

After 2 months of headache with these guys I think everyone should know this before buying their expensive products.

Proline aquatics no longer deals with royal exclusiv.

As a result there is no warranty support. It's also not possible to get any parts locally in Canada.

I contacted royal exclusiv directly to get an impeller for a red dragon pump. The impeller is 188 euros and then they quoted me 100 euros for shipping to Canada.

This is by far the worst service I've ever encountered in the reef hobby. Especially for such a "premium" product.

Just thought people should know before paying thousand plus dollars on a bubble king skimmer
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 04:22 PM.


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.