Pets and Ponds

[Samw]

I've placed an online order with them before. I did receive automatic email notification that the order was placed so now I know emails work. A week after the order, I still have not received notification that the order was shipped. So I tried sending email inquiry. I received no reply so I tried using another email account and sent another email. I never received replies to any of my emails. So many days later, I finally decided that I would have to call them and was able to get my shipping confirmation and tracking number that way.