Would you buy from an LFS that dodges questions?...****** Apology*******

[BlueWorldAquatic]

heh, some interesting reading.... Remember its Christmas time. We are ALL under a lot of stress customers and vendors alike.

Rule #1, in any business, the customer is always right.

Rule #2, you don't have to be my customer, and I have the right to refuse service.


In the year and half that I have run BWA, I think I have had 2 customers that I refused service to, one was someone that berated one of my younger employees, and a second was someone that was calling me a liar when I gave him a price on a RSM even Damon at Big AL's couldn't believe I gave him. Never saw the customer again, but you know what? I would have kicked him out if he showed up again.

As a customer, you have the right to shop anywhere you wish, as a vendor we have the right to refuse service. Do you notice signs everywhere now posted saying "abuse of employees will not be tolerated"?

Canreef is a great venue for information, also for venting. But inaccurate information, or censored posts don't show both sides of the issue accurately.

Patrick, forgive me if it is posted, but what was the question that got you so fired up?

Ken - BWA