How to deal with lacking service?

[banditpowdercoat]

Originally Posted by michika

The Gatekeeper is the crazy receptionist lady at the insurance company. I have another term for the lady who hit me, but its not forum appropriate.

I got everything sorted out and rolling now. Dialing those random numbers really paid off. I now have a direct line to someone within the company and I'm pleased. Its not the insurance company that has issues, it was the receptionist lady.

If the receptionist has issues, maybe she needs to find different employment. I'd be discussing that with the manager