What Brand of Router/Modem are You Running Your Neptune Apex Through?

[viperfish]

I have been having some difficulty with my Apex and apparently all I need is a sensitivity adjustment which the guy from Neptune said could be done online, sounds easy right? WRONG! Apparently the 2Wire modem/router I have from Telus is a nightmare to configure for access to the Apex. I have spent countless hour trying everything, reading every online post I can find and using every configuration possible with no luck. I figure it might be time to change modems, I would like to get something that works with Telus internet, and is Apex friendly so I can enjoy the benefit on online access. Any suggestions?

[abcha0s]

Buy a Linksys. They have the biggest user community, so getting help on the web is usually pretty easy. Dlink is a reasonable second choice, but at that point it's Coke vs. Pepsi. Better to place your bets with Cisco.

I run an ASA5505.

[Jeff_]

Linksys seems to be pretty easy to work with as far as configuration. It has worked pretty good for me so far.

[NanoHuman]

Mine is running through a Linksys also.

[fencer]

Running mine through a telus modem works ok

[viperfish]

Originally Posted by fencer

Running mine through a telus modem works ok

What brand of telus modem?

[Interior_Reef]

Originally Posted by medhatreefguy

I have been having some difficulty with my Apex and apparently all I need is a sensitivity adjustment which the guy from Neptune said could be done online, sounds easy right? WRONG! Apparently the 2Wire modem/router I have from Telus is a nightmare to configure for access to the Apex. I have spent countless hour trying everything, reading every online post I can find and using every configuration possible with no luck. I figure it might be time to change modems, I would like to get something that works with Telus internet, and is Apex friendly so I can enjoy the benefit on online access. Any suggestions?

Call telus, tell them you want a Speedtouch modem instead of the 2wire or seimens.

then get a linksys wrt310N or higher

even if you get just a new router, the telus 2wire or seimens will not allow a linksys router to be on the same network, due to both using the same ip set (192.168.1.xxx)
you will see all pcs on your network, but have no internet access.


once you get the speedtouch, and linksys, then just a simple port forward application setting and your good to go.


just did the same thing for my profilux 3 and iphone app

[viperfish]

Woohoo!!! I finally got it all configured and working! I accessed my controller with my iPhone no problem. Thanks to my buddy Smudge, I was fixed up with a new Speedtouch 516 and a Linksys WRT54G. Thanks guys for all your technical help, especially Snaz, it was just the advice I needed. Curt from Neptune is going to Telnet the Apex and get it tweaked so I don't have this sensitivity problem.

[Snaz]

Glad it all worked out.

[viperfish]

I spoke with Curt from Neptune today, he logged into my Apex and fixed it, quite impressive. All is good!