Quote:
Originally Posted by Matthias Gross
you must know that nobody from our company was in direct touch with him
I assume the communication was with a retailer or a distributor
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I'm glad you will help him he is a great guy and a great asset to the reefing community. Hopefully you can find out who miss informed him and set the dealer/distributor straight as well. All this could have been avoided or at least some of it.
Skimmate happens its how the mess is cleaned up that counts. And from me you have impressed me not too many product owners will come out and take the time for explanation.. Nevermind care.. I'm sure other posters will change their thoughts after reading this. If the op takes a mitras... Could be win win for both if he does a review at the same time.. Just saying...
