So finally my claim with ups is settled they didn't even come to the house to Check investigate. I tried the whole twitter @ups thing. What a gong show that was. But in the end it was Neptune systems that came through for me. They emailed me today that the claim came through yesterday and they are shipping out a new eb8 today. I can't say enough nice things about Paul. He was quick to respond to my emails and always kept me updated. Even when he was at Macna.
So Neptune systems is definitely on my A list of companies to deal with.
Shortly after reading the email I get a call from ups on the matter. And the person who calls me is a customer of my own company( I know where he lives ). I discussed all the issues explaining everything. And he has put me on the non ring and run policy. Whatever that entails. But assures me it will never happen again and if it does I have his direct line. To contact him if a situation arises. We will see how this goes when the new eb8 arrives.
On a happier note picking up my Fragalot frags in a bit hopefully all is good to go. Will post pictures as soon as possible. And update on their status
Have a great weekend
Sent from my porcelain aquarium
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