Quote:
Originally Posted by kat
On the east coast we do orders well into the thousand dollar mark and always have issues with items not arriving, or being sustituted..or being frag and bagged. Burc originally started selling items on frags.ca and then became frag a lot, I think that with the items that he shows available, and the prices he offers, that the consumers jump like crazy to get the coral and ultimately he gets overwhelmed...my understanding is that this is a home based business and that there is an addition to the family happening soon, so perhaps extra help would work, or even providing a time line on his site about shipping and or email replies. We are so limited in Canada on where we can buy beautiful corals etc that I would hate all the negative issues to cause Burc to throw in the towel
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But the problem with the negative issues is that they are his negative issues not ours. We all do our part by sending the money timely. And in return expect that our items etc are shipped properly and timely when we are told they will be shipped. If he can't handle it than A: get some help or B: Keep at it the way you are and deal with the backlash or shut it down. I am not going to feel bad in giving a bad review etc. This is a business he is running so likewise treat it like one.