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fiorano
12-04-2007, 12:54 AM
i got my girlfriend a 14 gallon biocube for her birthday and everything is going good its slowly getting stocked but now all of a sudden about a month after we set it up the actinics dont work and i heard this is a common problem. so how do you fix it???

bsyoun
12-04-2007, 01:47 AM
My girlfriend had the same problem with her 14 gal biocube. Apparently one of the ballasts broke a couple of weeks after she bought it. I'd check if its the bulb or the ballast that's broken. If you've only had it for about a month, it should still be covered under the waranty. Hope this helps.

Ben

frontline
12-04-2007, 02:19 AM
Braden you know what you should of done is buy my 8 gal instead.
Jordan

fiorano
12-04-2007, 06:43 AM
how much you selling that thing for jordan?

oilfieldsafety
12-04-2007, 08:41 PM
My 14g Biocube lost a ballast 2 weeks after I got it, and then lost each of the cooling fans over the next 6 weeks.

BBDreef
07-15-2008, 06:19 PM
That happens on almost all Biocubes. Did you buy it at a LFS? I bought mine at King Ed Pets, I just brought in the entire top and they fixed it there for me. Much better than waiting weeks, from what I hear can happen if you go straight to Oceanic.

Jason McK
07-15-2008, 07:01 PM
It's covered under warranty. Contact Oceanic via their e-mail address. The toll free number is USA only

Customerservice@oceanicsystems.com

levi1803
07-15-2008, 07:11 PM
I haven't had a problem with anything on my biocube, but have read a million threads about them having ballast problems, the ballasts were made in a certain time period and apparently the problem was supposed to have been fixed.