As the title say i just had another issues with my order from Ray,second order both with problems.i ordered this time a skimmer a heater and a light stand on 29th dec,off course it was the new year after so i did not expect to be shipped very fast,so i checked the status a week later and found out that my order was on hold.i contact Ray which sad that was the new year and the orders are shipped out betwen 3-6 days which i wierd because if you order some expensive stuff is shipped the next day,so he told me that it will be shipped on thursday or friday,this happening on monday, and that he will offer faster shipping for that.i checked back this monday on the order it was the same,on hold,on which Ray told me that he did not received the shippement soon enough on friday to be able to send it and he sent it just because i contact him to complain otherwise who know when i would have it sent to me. he told me that i should check the stock first,funny because that was the first thing to check because i needed them fast and they showed as in stock.and the first order with him was the same ordered a dc 12000 from him waited 2 weeks and nothing contact him and he told me that he does not have it in stock but on the website was showing in stock.i need another pump but i will stay away from him,better of ebay,pay less and the time to get it is the same..so this is my story about how much some vendors are appreciating our business.as an advice for them ,treat us with respect and send our stuff right away,we buy because we need them not to stock up,you guys are in business because of us...