Well so much for that idea...

MMAX · #1 02-27-2012, 02:39 AM

With all the dosing talk in here and the batch of chems I mixed up this afternoon I went to fire up my unit tonight. Brand new out of the box GHL Profilux stand alone fried. Time, date and schedules set then all hell broke loose. Started automatically scrolling through every menu that it had, couldn't get it to stop. Back in the box, road trip to C-Town sometime this week.

The Grizz · #2 02-27-2012, 03:32 AM

That is very odd for a Profilux, good thing they have a good warranty.

Aquaria · #3 02-28-2012, 04:52 AM

Quote:

Originally Posted by MMAX

With all the dosing talk in here and the batch of chems I mixed up this afternoon I went to fire up my unit tonight. Brand new out of the box GHL Profilux stand alone fried. Time, date and schedules set then all hell broke loose. Started automatically scrolling through every menu that it had, couldn't get it to stop. Back in the box, road trip to C-Town sometime this week.

It happens. Iv pulled brand new computers, cellphones, toys ect out of boxes for them to be doa just return for another one pita yes but what do u do

reefgirl189 · #4 02-28-2012, 03:08 PM

Do you go to the vendor for warranty with profilux or is another one of those wild goose chases with little results?

The reason I ask is because I didn't get a receipt when I purchased mine...

no_bs · #5 02-28-2012, 03:59 PM

Quote:

Originally Posted by reefgirl189

Do you go to the vendor for warranty with profilux or is another one of those wild goose chases with little results?

No such thing with Profilux.

Aquaria · #6 02-28-2012, 05:02 PM

Idk how there warrenty works but with other electronics u lose the reciept your SOL pretty sure they need proof of purchase they want to make sure u haven't had it for longer then the life of the warrenty. NOW if they come with a lifetime warrenty that's another story but I havnt seen a single electronic device that comes with one of those

Aquaria · #7 02-28-2012, 05:05 PM

Quote:

Originally Posted by reefgirl189

Do you go to the vendor for warranty with profilux or is another one of those wild goose chases with little results?

The reason I ask is because I didn't get a receipt when I purchased mine...

You might get lucky if the vendor u purchased from remembers u bought it from them most vendors in Edmonton got to know me well, before i moved anyway

MMAX · #8 02-29-2012, 02:18 AM

Off to Calgary tomorrow, got it from Red Coral and I have my receipt.

MMAX · #9 03-01-2012, 11:39 AM

Just an update...Kevin was just as baffled as I was with this problem. What we found was the left arrow button was pushed in but didn't release causing the scrolling issue. Pushed the button a few times and it finally let go. All other operations of the unit were fine so I guess this was an easy fix.