Anyone on Telus Fiber using Neptune Apex?

[Chin_Lee]

Originally Posted by makana

I think it is connected by ethernet, but I could switch it to wifi easy enough.

Ok so I had the screenshare network support from Neptune and they weren't helpful in terms of resolving it. Support suggested putting it on another network with a router.
I added a router just for the apex and it's working well now with no disconnect for past 14 hours.
Seems like this is the easiest resolution. Buy a cheap router and put the apex on that new network.