POS Gyre - ready to put it in the garburator

Myka · #1 12-12-2015, 07:31 PM

So I have this gen 1 Gyre XF150. The cord cracked (common gen 1 issue). Waited WEEKS for an email reply to get a new motor block. Nothing. This is back in early November.

My LFS gets a motor block in by accident (they were supposed to send a 130 motor block for someone else, but sent a 150), so they took the serial number off mine, and that worked out. However, I get the new one and where the cord goes into the motor block the cord casing isn't inserted, so the wires inside are showing.

I'm kinda PO'd at this point so and I siliconed it last night.

I installed it this morning into the tank. I plug it in, red light, no action. Are you kidding me??? So I take it all apart, and put it back together following the directions just in case I missed something. I didn't. Put it back in tank. It starts up. Great! 10 seconds later, red light, no action.

*deep breaths*

I took it apart and put it back together 3 times. If I stick a skewer in there (with it off) and move the blades, then turn it back on, I can get it running again, but it stops just the same. It will run for about 10 seconds, then it catches a few times, then jams up, and stops spinning. I took it off pulse, and still can't keep it going.

I'm about to lose my mind over this. Any ideas??? Is it from water get in to the bare wires where I siliconed it (it's not a perfect seal)???

The Codfather · #2 12-12-2015, 07:40 PM

Sorry, could help it.....

Myka · #3 12-12-2015, 07:41 PM

Quote:

Originally Posted by The Codfather

Sorry, could help it.....

This is what I get for trying new crap...shoulda stuck with the Tunzes.

Aquattro · #4 12-12-2015, 07:50 PM

Trade for Apex??

Myka · #5 12-12-2015, 08:15 PM

Quote:

Originally Posted by Aquattro

Trade for Apex??

Ok. I actually want one of those, but there's been a lot of trouble with them this year (power outs causing grief, etc), so maybe that's not the best idea. On second thought, you keep it.

Craigdillman · #6 12-12-2015, 08:23 PM

crap i have this same thing starting to happen noticed it the other day when i was cleaning it

Myka · #7 12-12-2015, 08:25 PM

Quote:

Originally Posted by Craigdillman

crap i have this same thing starting to happen noticed it the other day when i was cleaning it

As far as I know they're replacing all gen 1 Gyres with this problem, and all they need is the serial number. I don't think they even need to still be on warranty to be covered since it was such a widespread issue with the gen 1's. I could be mistaken, but that's how it seemed.

Craigdillman · #8 12-12-2015, 08:56 PM

O ok awesome who did you contact ? The company itself

Myka · #9 12-12-2015, 08:57 PM

Quote:

Originally Posted by Craigdillman

O ok awesome who did you contact ? The company itself

Go through the LFS you bought it from.

Madreefer · #10 12-12-2015, 10:05 PM

I bought 2 when they first came out. One arrived defective and it was a month and a half of fighting before I got a replacement. Only after going on Reefcentral and bashing the company. I bought here in Canada but had to deal with a place in L.A. for warranty.

I've had Tunze and Vortech and IME the Gyres work the best. But im using 2 together. I put them in a couple of clients tanks and they've been working great as well. Build quality seems a little cheaper than Tunze and Vortech though, I still would'nt go back to them. Especially the Tunze, takes up to much room in tank and ugly looking