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  #61  
Old 03-11-2015, 01:54 AM
intarsiabox intarsiabox is offline
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Location: Sherwood Park
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Quote:
Originally Posted by Fesso View Post
I went and picked up my new and improved mount today (it was delivered last week to my studio). The pump is now DEAD SILENT. I wasn't able to run pulse mode past 50% before because of the ramping up and down. Now I can go %100 without a peep. (if my tank could stand it which it can not)

I am really impressed with the way Maxspect took care of us early adopters... totally classy!

Thanks again Bill!
Good to hear that they came up with such a quick fix for you! This seems to be the only complaint I've heard about some of the units.
  #62  
Old 03-27-2015, 03:52 PM
mseepman mseepman is offline
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I just wanted to comment on the excellent service I've got from Bill at Incredible Aquariums. I ordered one of the first gyre's to come from them and recently noticed a small issue with the pump. I contacted Bill and sent him a picture of what was up. He dealt with it immediately and fired off the replacement part via fedex the next day.
This is the kind of service that will ensure I shop again at this Vendor.
Thanks Bill!
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Mark...



290g Peninsula Display, 425g total volume. Setup Jan 2013.
 


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