Need Major Help With Profilux 2ex issues

[The Grizz]

I am having some major issues with my Profilux 2ex controller communicating with my laptop. All my USB com ports are numbered as 0 but I need one to be numbered 1, 2, 3 or 4. I need to renumber one of them and cant seen to figure it out. Everytime I plug in the controller I get a message of ' one of the USB devices attached to this computer has malfunctioned & windows does not recognize it. '

Micheal from Aqua Digital has been trying to help me and provided me with this link but I dont understand how to do what it is telling me to do.

http://reefcentral.com/forums/showthread.php?t=1913058

Can anyone help me with this.