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#21
10-09-2008, 09:47 PM
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#22
10-09-2008, 09:54 PM
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Many thanks for everyones support.
Sadly I am well versed in the negative camps, but my job is to make sure everyone gets a chance to see the positive side to not just our range but the Zeo Lith system as a whole no matter whos you choose to use. I would like to think FM has a fresh start now and we are currently running some big reviews on both Lith and balling, so please keep track of our updates. And in the next 6 months I will have at home a 4x4x2.5' system solely Lith run, anyone is welcome to drop by and see it 
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#23
10-09-2008, 09:58 PM
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The result of competition between different manufactures simply results in better products for us, the end user. As companies vie for market share and customer base they find new and innovative products to market. I am glad we have more than one company that produces products with similar results as the ultimate goal. Everyone has the right to voice their own opinion as long as it is constructive and beneficial in nature.
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#24
10-09-2008, 10:06 PM
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It would be cool to see aquadigital drop the 4 pump dosing system down to $200 so I could afford one
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#25
10-09-2008, 10:07 PM
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#26
10-09-2008, 10:11 PM
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Thats about $200 less than what they cost me then
 It was actually suggested to me this week to put them up in price as there is nothing on the market that comes close to them for functionality apparently (dont start I have not researched that just passing on the comment). I seriosuly cant keep them in stock for dealers, brought in I think 25 last shipment and have zero left but back orders going nuts. Think GHL found a market here for sure with this one 
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#27
10-09-2008, 10:25 PM
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I am in no way saying that my experiences are a reflection on aquadigital, and my experiences are through FM dealers here in Canada and in the U.S.
Also through Claude at FM himself. If the promblem is fixed then great my question is why did it take so long and at my expense. When I had the same experience with zeo, the product was exchanged and expressed shipped at their expense, to me that is customer service. Not to be told there is nothing they can do. Again my experience with FM is negative, but has nothing to do with aquadigital.
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#28
10-09-2008, 10:42 PM
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Agreed and well said Brad. I am enjoying reading this thread and the info its providing, by all parties, and do hope it stays on course.
__________________
Doug
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#30
10-09-2008, 10:52 PM
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Patrick, you know i would if i could sorry buddy, maybe look at the 1 doser and build from there as funds allow, least you then have the unit and are then free to expand as required.
Unfortunately I dont have a time machine to go back and fix any issues that may of gone on in the past, but I am surprised Claude himself said there is nothing he can do as that is 100% the opposite to his approach on business, client loyalty comes first, I am very surprised at this as only a few months ago he helped a dealer out with out of date stock and shipped at his fullest expense new items, i know this as I dealt with the case personally. Are you sure you spoke with claude?? I truly am amazed if you did, and am sure there must have been a cross reference or something.  I will talk to Claude tomorrow about this, please drop me an email right away with all your details so we can look back at past records.That being said, I cant go back in time but what i can do is make sure the best service in the industry is offered directly by us and Fauna from the moment we took ownership. And thats the way forward now, building a strong brand with excellent support and client care, giving accurate answers and providing Canreef members direct access to both myself and Claude at any time Last edited by Aqua-Digital; 10-09-2008 at 10:58 PM.
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