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  #1  
Old 01-30-2013, 10:04 PM
mseepman mseepman is offline
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Default The right kind of customer service!

I recently placed an order with J&L where they accidentally shipped the product to my old address on their files rather than the current address. I let them know as soon as I saw that there was going to be a problem and they got back to me right away and re-issued my order to the right address.

I have to say that this is the kind of service that I've come to really appreciate from J&L and I plan to continue to give them my business!
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290g Peninsula Display, 425g total volume. Setup Jan 2013.
  #2  
Old 01-30-2013, 11:15 PM
nrosdal nrosdal is offline
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That is always good to hear about a company.

Now tell us what you ordered
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  #3  
Old 01-30-2013, 11:16 PM
NIVLEM09 NIVLEM09 is offline
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J&L's customers service is top notch...they have good staff running the store i.e the big guy John,Ben and also Jeff
  #4  
Old 01-30-2013, 11:18 PM
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+1

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  #5  
Old 01-30-2013, 11:26 PM
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I quite agree. Always had the best service from these guys.
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  #6  
Old 01-30-2013, 11:29 PM
mseepman mseepman is offline
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Quote:
Originally Posted by nrosdal View Post
That is always good to hear about a company.

Now tell us what you ordered
Haha...aren't you the curious one...I got plumbing parts in order to keep working on my build. You wouldn't believe how hard it is to find 1 1/2" strainers in the Okanagan.
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290g Peninsula Display, 425g total volume. Setup Jan 2013.
  #7  
Old 01-30-2013, 11:38 PM
NIVLEM09 NIVLEM09 is offline
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IMO,most if not all the vendors on Canreef have pretty good customer service.that's why we buy our reef stuff from them,we just each have our fav store
  #8  
Old 01-30-2013, 11:39 PM
NIVLEM09 NIVLEM09 is offline
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we also have good and helpful reefers on here too
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Old 01-31-2013, 01:37 AM
Xadieu Xadieu is offline
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Quote:
Originally Posted by NIVLEM09 View Post
we also have good and helpful reefers on here too
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