Kessil - Customer Service - A+

[hfp75]

One of my A360WE just up and quit the other day.

I called Kessil and they asked me if I had my receipt. (I have no receipts since I have purchased most of my lights used). I said I don't keep receipts, they asked for the serial number on the light and said it's covered - they are sending me a new light..... It was super easy....

- no telephone tag with a bunch of people
- serial number is easy to find
- they took my information and shipped it
- They don't want the old one back - it's gonna head to the garbage.

I rate this experience with Kessil A+ and not only do I love the lights but their customer service is top notch.

My new light isn't here yet, I'll post again when it shows....