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#12
12-07-2011, 12:31 AM
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I see a pattern starting to emerge. Perry just received an order of the wrong bulbs from them about a week ago... Hopefully our fish etc gets here alive eventually.
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"We shall dive down through black abysses... and in that lair of the Deep Ones we shall dwell amidst wonder and glory forever." - H.P. Lovecraft Old 120gal Tank Journal New 225gal Tank Journal May 2010 TOTM The 10th Annual Prince George Reef Tank Tour 
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#13
12-07-2011, 01:22 AM
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I doubt it. There gonna sit in calgary floating in bags for ups to come get them on WED!!! then ship them back to JL. I ended up putting all the Seahorses on a flight back to them but once i did that they failed to call me back to tell me whats going on with our stuff.
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#14
12-07-2011, 04:04 AM
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Sounds like they are losing it. Change of personnel. They have been solid in the past, and all of a sudden they can't get anything right. I hope they don't try to ship the same specimens to us. I want fresh ones. Those poor things are going to be mega stressed.
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#16
12-07-2011, 04:37 PM
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Quote:
Poor fate for those unlucky fish, they might not survive the shipping back and forth. I have been dealing with Jeff for so many years, I know he will do all his best for you. I had bought a fish from J&L that was not eating for more than a week and finally died. I made a complaint about it, and I was told I would get a discount when I get a new fish. I also bought something that had been used for over a 6 months period, I still got an offer from Jeff that I could bring it back if I am not happy with that product. All I can say is they are the best LFS in Vancouver here.
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#18
12-07-2011, 06:15 PM
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Jeff has also been really good to deal with. It's really unfortunate that the livestock we ordered and the guy in Calgary ordered have to suffer due to the mixup. Kinda disappointing when you organize a group order like you did and it goes sideways. Thanks for doing it by the way. Keep me informed please as I might have to work out of town on a work shortage when our order finally arrives
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