Marine Aquaria open yet? - Page 2

Parker · #11 02-24-2009, 06:05 PM

The tank you saw on the floor by chance was it in the main lobby? If so that's my tank and not part of the store.. I need to pick it up this week.

animalcrossing · #12 03-19-2009, 10:27 PM

yes they are open now not much to see

Doo · #13 04-05-2009, 04:41 AM

Made it out this week - they were great help in giving me tons of tips on my plumbing.

Appreciated all the help for sure!

Great customer service from the entire crew...

Ryan · #14 04-05-2009, 05:30 AM

I was there today and wasnt too impressed. No lights over the tanks to see the fish and the coral tanks just had the T-5's going with 1 halide over the SPS and BTA. I asked if he could put some light over the tank with the flames any light even a flashlight. I explained I was looking for the flame with the most red. He looked at me like I was stupid and siad "what do you want me to do put the geismans over it?" I said any light will work, then I got the response that stopped me from buying any fish "Well if we sell a few more fish maybe we can afford lights" My girlfriend pipes up with "Well maybe if you had more light over the fish so we could see them we might buy a couple. He just walked away. I was pretty choked he would even get out a flashlight or somthing to put over the tank.

I wont be going back and will keep shopping at AI.

Joshua Jones · #15 04-10-2009, 01:54 AM

Sorry Ryan. Didn't mean to rub you like that. I thought we were on the same page, but i guess we weren't.

take care,

Joshua

The Codfather · #16 04-10-2009, 04:09 AM

Don't worry Josh, some people you just can't please.

Skimmerking · #17 04-10-2009, 04:22 AM

Quote:

Originally Posted by Ryan

I was there today and wasnt too impressed. No lights over the tanks to see the fish and the coral tanks just had the T-5's going with 1 halide over the SPS and BTA. I asked if he could put some light over the tank with the flames any light even a flashlight. I explained I was looking for the flame with the most red. He looked at me like I was stupid and siad "what do you want me to do put the geismans over it?" I said any light will work, then I got the response that stopped me from buying any fish "Well if we sell a few more fish maybe we can afford lights" My girlfriend pipes up with "Well maybe if you had more light over the fish so we could see them we might buy a couple. He just walked away. I was pretty choked he would even get out a flashlight or somthing to put over the tank.

I wont be going back and will keep shopping at AI.

Wow I hope there customer service is better then that. nice way to open the new store treating customers like that. that's too bad

subman · #18 04-10-2009, 04:45 AM

I've been there lots and the staff has been fantastic! I live on the west end and make the drive because of the service, avoiding AI like the plague!

Ian · #19 04-10-2009, 05:06 AM

I have been and the service was very good, eager to help and give advice and took time to help a newb with his dumb questions. Store was coming along nicely and will be great given time to come together. Will certainly make the 90 mile drive back in the near future

Ryan · #20 04-10-2009, 07:19 AM

Quote:

Originally Posted by Joshua Jones

Sorry Ryan. Didn't mean to rub you like that. I thought we were on the same page, but i guess we weren't.

take care,

Joshua

Ahh its ok I spent my $400 at Aquarium Illusions. i got exactly what I wanted, with great customer service and best of all their tanks have lights so I can see what I am buying.