Evergrow IT2040 Controllable Full Spectrum LED

[kaboom]

My unit is about 2 years old and the clock on the controller is running slower everyday. It's now about 1-2 hours behind everyday and I have to manually adjust it but I want to get to the bottom of the problem. Does anyone know if there is an internal battery that needs to be replaced? I am thinking the battery is slowly dying that why the clock is falling behind, any insight?

[GoFish]

That's strange, the internal battery should only come into play when the unit is unplugged so it keeps its settings. Sounds like a software issue. You could try contacting the place you bought it from and see if they're willing to help.

Or try contacting Renee at evergrow and let her know your issue, she may be able to help

Renee Chen: sales15@evergrowlighting.com

Skype:evergrow-renee
WhatsApp: +8613509681786

www.evergrowlighting.com

Tel: +86-755-23212781

Good luck

[kaboom]

Hard to think that it's a software issue as it's been flawless for almost 2 years.


Thanks for the link, I 'll give Renee a try.

[Reef Supplies]

We sent your request to EG. I should have a reply by morning.

[GoFish]

KABOOM ^^
Good man Ray

[kaboom]

ah thanks Ray. Thought I check the board to see if anyone had a similar problem as well.