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Old 08-18-2008, 04:48 AM
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I'm in the same boat as Brad with respect to having no problem leaving onymous (by the way that's the antonym for anonymous for those who were wondering) feedback and dealing with angry or upset vendors. I can see that anonymous feedback probably ensures greater numbers of responses. However, I can also appreciate that onymous feedback where members can post comments would facilitate more comprehensive feedback. In addition, this would allow other members the potential to see how a vendor deals with dissatisfied customers.

But any way it's done I'm happy that the staff has instituted a feedback system that allows for both positive AND negative feedback. In an ideal world, yes, I'd love to see both positive and negative comments with responses from vendors. Those vendors who ascribe to the Cartman mentality of "screw you guys, I'm going home" given their dissatisfaction with the current system may or may not have something to hide. But guys like Greg who evidently understand how to run a successful business and how to utilize any and all feedback provided are without a question an appreciated asset to the reefkeeping community in BC and Canada.
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