Had a bad response from Ecotech a year ago when my new MP40QD had a wrecked dryside and kept giving me a red/green error, within the warranty period. They essentially told me to contact my local LFS but did not agree to warranty it (which meant I was going to be out ~$300 for a new dryside).
Forget that. I shelved my QD and replaced it with a Maxspect Gyre XF230. Ecotech has been touted as having great customer support but they were not helpful for me. I was a big believer in the vortechs but that experience left a bitter taste.
I will no longer be purchasing any more Ecotech products.
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