I have seen finger pointing both ways and it undoubtedly happens from both ends. But ultimately you are running a "retail sale" and it comes with both the bad and the good, not always one or the other.
I generally have given up selling used stuff, it isn't worth the hassle in the end for a few bucks. Maybe when I get enough stuff, I will have a Saturday sale and get rid of it all at once.
BC Aquaria used to have a rating system in place and I think that they dropped it a long time ago; ultimately it just comes down to he said, she said, bla, bla, bla and ultimately situations do arise unexpectedly.
Alternatives could include, if you have enough livestock,selling wholesale to the LFS, setting fixed times only or a group monthly meet to swap/sell goods at a common location would be handy too.
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