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Old 10-02-2014, 05:03 PM
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Realized I haven't updated in awhile...

My 2nd channel (4 out of 6 bulbs) on my ATI 6 bulb dimmable light fixture pooped the bed early last week.... So in less that 1 year both channels have crapped out on me. The whole reason I bought an ATI fixture was because I had never heard anything but good things about them, the quality and the finish. I am quite disappointed so far. Although their customer service has been good and quick to respond to both issues. Unfortunately, after December, my 1 year warranty is over.... So I am bit worried about this problem in the future and having to fork out $$$ to pay for replacement parts.

According to the ATI rep I emailed, the channel 2 failure seems to be related to the relay switch (again, same issue as channel 1) as all 4 bulbs stopped working at the same time, which likely eliminates a bad ballast.

I am still waiting for my replacement warranty (thank goodness) parts to arrive to fix channel 2, hope to see them this week as they shipped out last friday. Unfortunately, I broke two of the buttons on the controller panel when I opened up the light last week, so I ordered a new one of those too, which set me back $68USD, (regular $97, he gave me a discount because of my multiple issues).

Thankfully I'm still in the early stages of stocking coral so I can get by on 2 bulbs (1 Blue+ and 1 Fiji Purple) till the replacement parts arrive.

This hobby can be so frustrating.
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